Inova International values its relationship with you. Protecting the privacy of your information is of the greatest importance to us. Many of the programs we make available to you are governed by federal and state regulations that protect the confidentiality and security of your information, as well as our use and disclosure of it. Whether you are a current, former, or potential customer, Inova International and its subsidiaries treat your information with the same high level of confidentiality and security.
When you visit and navigate our websites, and when you communicate with us via our websites, we may collect personal information about you. By "personal information," we mean information that is unique to an individual and by which the individual may be identified, such as name, address, social security number, or health or financial information that is associated directly with an individual.
This information is collected in order to provide benefits and services to you and to continue to improve and enhance our service offerings. This information may include, but is not limited to, that which you provide voluntarily through your interactions with the site, as well as information about how you use and navigate through the site.
Inova will not sell, license or transfer any personal information we gather from you outside of Inova International affiliated companies, except as necessary to provide you with information, services or products that we offer independently or jointly with others parties, as required by law or in connection with judicial or governmental proceedings.
Inova International’s Use and Disclosure of Information
We gather information about you that may be used with your application for a quotation, delivery of our service as well as to offer additional products and services that may be of interest to you – all with your consent. Information about our current, former, or potential customers may be disclosed, but only as permitted or required by law, or as permitted or directed by the customer.
Confidentiality of Personal Information
Inova International uses reasonable efforts to protect the privacy and confidentiality of your personal information, including encrypting personal information as it is transmitted between your computer and our website. In addition, employees of Inova International and its affiliated companies are subject to confidentiality and compliance policies relating to personal information. In order to maintain the confidentiality of your account, you should never share your password with anyone, and you should change it periodically.
We may use and disclose to others information about you and your use of the website by which you are not identified, such as the type of browser you use, the files you request, the URL (Uniform Resource Locator) and geographic location from which you request information, the URL that you came from and go to and similar information, and information compiled in the form of statistical, demographic, or aggregated information about visitors generally to the website. This information is referred to in this document as "Non-Personal Information."
Non-Personal Information may also be used by our advertising service providers to support Online Behavioral Advertising, or Interest-based advertising as it is sometimes called. If you prefer that our advertising service providers do not know which pages you viewed on our website, you can opt-out by contacting Inova International.
Inova International Communications
Inova International or any of its affiliated companies may contact you regarding your benefit program as well as our products and services. You may NOT unsubscribe from these Inova-specific communications that relate to your primary usage of our service and products, and you agree to receive these communications if you make a purchase. In addition, when you become our customer, Inova may contact you about third-party promotions, other products, services as well as information that may be useful to you.
Inova International and its affiliate companies are strongly committed to protecting the confidentiality and security of your information against unauthorized access and disclosure. We only disclose your information to our personnel, others who need to know that information to service your account and as otherwise permitted or required by law. Inova International maintains strict physical, electronic, and procedural safeguards to protect your information.
If you have any questions or comments regarding these notices, please contact us at the Customer Service Number listed on your Member ID Card.