Important Information for Members

Inova Care Asia will be rolling out new tools in the coming weeks to assist members in navigating their health and dental care needs. These tools include a newly designed Inova Care App as well as Member Web Portal. In the meantime, if you have any questions regarding the Inova Care provider network panel in your area, please contact the customer care telephone number on the back of your Member ID Card.



Inova Care App

Digitalizing How Insurance Services Are Accessed

Comprehensive Digital Health and Solution for Insurers, Providers and Members


About the Inova App

Inova Care’s goal is to drive the use of digital technology to make access and administration of benefit plans more efficient and effective. Our initial smartphone application is a virtual ID card that can be used for the fulfillment of insurance programs to expedite the enrollment process. Currently, we have expanded its functionalities to include appointment booking, locating a provider, and telemedicine that are designed to make primary and follow-up care more accessible. Inova Care plans to release updated versions of its App to include value added services as well as to facilitate medical second opinion and cross border health care.

Download the Inova Care App

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Key Features

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Virtual Identification Card 


Customer Care

Digital Policy Fulfillment Solution

Appointment Scheduling

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Health Concierge - Virtual Medical Consultation
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  • Improved and proactive communication with members
  • Efficient and cost-effective fulfillment of policyholder materials
  • Real-time verification of member eligibility
  • Integrated disease statement management platform
  • Easy way for members to access value added services
  • Locate the closest health and dental care provider with ease
  • Fast appointment scheduling


For inquiries regarding the Inova Care app, email us at

For support inquiries and help with the app, please email us at

Contact Us Today

Let’s start working together!